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All Salesforce user able to read all knowledge Articles
I have different profile , every profile (record type) based created Knowledge article . But all user able to read all knowledge article. How to aviod read all knowledge article .
Kindly help to resolve this issue .
Kindly help to resolve this issue .
Data Category visibility is controlled via Roles as well. So make sure visibility on user roles are restricted too.
Setup > Manage User > Roles > Select the user role which you want to restrict > On role detail page, there is a related list to manage Data Category visibility > Update It.
Reference:
https://help.salesforce.com/s/articleView?id=000382931&type=1
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Thanks,
You can restrict users' by roles if you don't want them to be able to access articles.
Roles are record-level access controls that determine the visibility access of specific users
Refrence : https://help.salesforce.com/s/articleView?id=sf.admin_roles.htm&type=5
Please mark it as best answer if it helps
Thanks,