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Timothy Keith
Leads are duplicating from Marketo integration.
Hello,
Over the past month my Salesforce org has been having Marketo/Saleforce duplicate lead sync problem. For certian leads at random times an action/trigger is duplicating leads as many as 15 times that getting synced over from Marketo. I was able to monitor the action that was setting off the duplicates (Screen shot below). Has anyone ever had this problem before? If so, how can I stop this from happening?
What is really strange ....is Salesforce seems to be reading the leads as web to lead.
Please see action in the screenshot below:
Over the past month my Salesforce org has been having Marketo/Saleforce duplicate lead sync problem. For certian leads at random times an action/trigger is duplicating leads as many as 15 times that getting synced over from Marketo. I was able to monitor the action that was setting off the duplicates (Screen shot below). Has anyone ever had this problem before? If so, how can I stop this from happening?
What is really strange ....is Salesforce seems to be reading the leads as web to lead.
Please see action in the screenshot below:
We are still working with their support team but it doesnt seem like they are going to help.
(CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY) mkto_si.RemoveInterestingMomentLinebreaksLead: System.LimitException: Apex CPU time limit exceeded,
Thanks,
Ramesh