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Rob SarnoRob Sarno 

Not able to log in to my DE environment

Each time I try to log in to my DE Environment in order to complete my Trailhead course at: https://na34.salesforce.com/setup/forcecomHomepage.apexp?setupid=ForceCom  my browsers ( Safari and Chrome) automatically redirect me to: https://login.salesforce.com/index.jsp?ec=20037&eco=1   and I  am not able to log in with my username: rsarno@envisiontel.develper.com

I've tried clearing the cache and browsing data for both browsers and it still automatically redirects me, is there somethign I'm doing incorrectly or another way to get inot my DE Environment?  Please advise, thank you. 
Tejpal KumawatTejpal Kumawat
Hello Rob,

Currently all instance working from salesforce side. Try with resetting your password, If not works  then Log a Case to salesforce.

Regards
Tej Pal Kumawat
Skype : tejpalkumawat1991

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Rob SarnoRob Sarno
Tejpal, 
Thank you, do know of a link where I can reset my password? 
​ Very frustrated because even past links I've used to reset y passwrd redirect me to https://login.salesforce.com/index.jsp?ec=20037&eco=1
Tejpal KumawatTejpal Kumawat
Hello Rob,

Its simple, forget password and link will be available on email.

Regards
Tej Pal Kumawat
Skype : tejpalkumawat1991

If this answers your question mark Best Answer it as solution and then hit Like!
JustAGirlyGeekJustAGirlyGeek
Can you try logging into http://login.salesforce.com instead? Also, here is the link to "Forgot Your Password":

https://login.salesforce.com/secur/forgotpassword.jsp?locale=us
Rob SarnoRob Sarno
Thank you, I am able to log into my company's salesforce site just not my DE, is there a way to get to my DE Environment through that portal? 

I apprecciate your help, I'm working on receivng my Salesforce certification. 
JustAGirlyGeekJustAGirlyGeek
Hi Rob, that URL works for DE orgs as well. Hope this helps and good luck on your cert!
Rob SarnoRob Sarno
I apprecite your help, when I try to reset my password using my rsarno@envisiontel.developer.com username for Sandbox edition (links to my DE account) I NO longer receive an email to reset my password.

Should I just create a new DE Edition? 
JustAGirlyGeekJustAGirlyGeek
Hi Rob, looking back at one of your old posts, you mentioned your username was 'rsarno@envisiontel.develper.com' not 'rsarno@envisiontel.developer.com' like you mentioned above.
Rob SarnoRob Sarno
Hi, yes that was pointed out to me and thank you for your acute perception 😀 I called support and I had been locked out of the DE Environment and now I'm alll set flying along with my training.  Thank you for your help!
JustAGirlyGeekJustAGirlyGeek
Excellent, happy to help! Feel free to mark one of the answers as best answer when you get a chance. Good luck in your certification preparation!