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Sindhu Nagabhushan Include Attachments in email sent via apex trigger
We are using Email-To-Case feature.
I have a custom email field on case. When a new case is created, i want to send an automatic email to that email field along with the attachments in "Attachments related list".
How to do this using apex trigger?
I have a custom email field on case. When a new case is created, i want to send an automatic email to that email field along with the attachments in "Attachments related list".
How to do this using apex trigger?
I'll suggest you to create a Record Type specifically for these cases and then create a Case Trigger checking that the just created Case is one of the Email-To-Case type. Once you have checked that you will have to use (if you want) this standard methods for sending emails from Salesforce and add an attachment. I think this link might help you:
https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/sforce_api_calls_sendemail.htm
Kind regards,
Carlos.