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Suzanne C.
Chatter approval process
I need help with a Trailhead challenge that I can't get a pass on:
Challenge not yet complete... here's what's wrong:
There was an unexpected error in your org which is preventing this assessment check from completing: System.DmlException: Process failed. First exception on row 0; first error: NO_APPLICABLE_PROCESS, No applicable approval process was found.: []
Appreciate any help!
- Create an approval process to support a case escalation procedure, with the ability to approve directly from Chatter.Verify Chatter Approvals is enabled and the Case standard object has Chatter feed tracking turned on.
- The approval process must be created on the Case object and be named 'Case Escalation'. No entry criteria is required for this approval process and you can set yourself as the approver.
- Upon entering the approval process, approval request notification needs to be posted to the Chatter feed.
Challenge not yet complete... here's what's wrong:
There was an unexpected error in your org which is preventing this assessment check from completing: System.DmlException: Process failed. First exception on row 0; first error: NO_APPLICABLE_PROCESS, No applicable approval process was found.: []
Appreciate any help!
All Answers
There was an unexpected error in your org which is preventing this assessment check from completing: System.DmlException: Process failed. First exception on row 0; first error: NO_APPLICABLE_PROCESS, No applicable approval process was found.: []
I already removed the entry criteria but still, same error. Any further ideas?
this is what my process looks like:
OMG just solved it. It was actually the Process Name: Case escalation which needs to have the capital E: Case Escalation to get accepted!!
http://content.screencast.com/users/jcutlah/folders/Jing/media/2c122bd0-5a57-4e10-901c-67138ad513f7/00000345.png - 'Process Definition Detail'
http://screencast.com/t/BqWEq5DomNV - Chatter Settings
http://screencast.com/t/OntOKhzAmyjk - Feed Tracking
http://screencast.com/t/3ighfaOm35 - Approval process (shows it is on the 'case' objcet)
Thanks so much in advance. I bet it's an obvious solution, but this has me so stumped!
I went into my Case Feed filters and apparently I had created a filter long time back, in an older trailhead which was impending the posting. Deleted it and passed the trailhead :)
Note: I was doing this for Account Object