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JeffreyStevens
Workflow visualforce email template not sending
I have a simple workflow that is checking for one checkbox field, if the field is checked, the workflow fires. There is only one action in the workflow, an email alert (it is a visualforce email template). I have verified that the workflow is firing (by putting a field update to "un-check" the checkbox that fired the workflow). However the email is never sent. I even have my email address as one of the "additonal 5" emails - that email is never sent either.
What sort of things should I be checking to try to troubleshoot this?
What sort of things should I be checking to try to troubleshoot this?
Otherwise, I would also check the Email Logs (Setup->Monitoring->Email Log Files) and make sure the email wasn't sent to the recipient's junk folder.
It's in production - and I've tried the Email Log file - and it's not even showing up in there.
Here is an image of the rule and email action - maybe it's just something simple that missing?
I did run a debug on it. Looks like it's running it in the debug. But I did notice that I've got a validation rule, AND an Excalation rule on it. I might disable those rules and see if they are somehow interfering with the email alert workflow rule. (see image)