I believe the profile just needs to have read access on accounts; perhaps the user(s) in question don't have access to particular parent account records and thus the hierarchy button doesn't appear within the child account (which they might have access to)
I believe the profile just needs to have read access on accounts; perhaps the user(s) in question don't have access to particular parent account records and thus the hierarchy button doesn't appear within the child account (which they might have access to)
Glad I could help-yes the page opens for me in English but if it isn't working for you try searching "Salesforce Viewing Parent Accounts" in Google and you should find the link that way also.
I believe the profile just needs to have read access on accounts; perhaps the user(s) in question don't have access to particular parent account records and thus the hierarchy button doesn't appear within the child account (which they might have access to)
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I believe the profile just needs to have read access on accounts; perhaps the user(s) in question don't have access to particular parent account records and thus the hierarchy button doesn't appear within the child account (which they might have access to)
Forgot to post this previously: https://help.salesforce.com/apex/HTViewHelpDoc?id=account_parent.htm
Glad I could help-yes the page opens for me in English but if it isn't working for you try searching "Salesforce Viewing Parent Accounts" in Google and you should find the link that way also.