function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
cloud lendingcloud lending 

i have a requirement like this, Any comments/feed made in Linked in with a specific mention (#xyz , @xyz) should create a new Case in Salesforce using api integration. can any one give solution.?

Andy BoettcherAndy Boettcher
That is a great use case for the "Social Customer Service" aspect of the Service Cloud.  Check that out here:  http://www.salesforce.com/service-cloud/features/social-customer-service/