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Tom Randall Button to create task but allow record type selection.
Heya,
I am trying to create a Custom Button on the incident object that creates a Task and links it to the incident object record it came from. This was fine, see below:
{!REQUIRESCRIPT("/soap/ajax/22.0/connection.js")}
var newtask= new sforce.SObject("BMCServiceDesk__Task__c");
newtask.BMCServiceDesk__taskDescription__c = "my new task";
newtask.BMCServiceDesk__FKIncident__c = "{!BMCServiceDesk__Incident__c.Id}";
var result = sforce.connection.create([newtask]);
window.location.reload();
The issue i have is that it uses the default task record type, I would like it to bring up the select record type page. Is this possible?
I am trying to create a Custom Button on the incident object that creates a Task and links it to the incident object record it came from. This was fine, see below:
{!REQUIRESCRIPT("/soap/ajax/22.0/connection.js")}
var newtask= new sforce.SObject("BMCServiceDesk__Task__c");
newtask.BMCServiceDesk__taskDescription__c = "my new task";
newtask.BMCServiceDesk__FKIncident__c = "{!BMCServiceDesk__Incident__c.Id}";
var result = sforce.connection.create([newtask]);
window.location.reload();
The issue i have is that it uses the default task record type, I would like it to bring up the select record type page. Is this possible?
We have implemented something like this, created a new button which redirects to the below url:
/setup/ui/recordtypeselect.jsp?ent=Task&retURL=/{!Account.Id}&save_new_url=/00T/e?what_id={!Account.Id}&retURL=/{!Account.Id}&tsk5=Call
In the above url, see the bold content.
The first part is the url for Standard Task Record type selection page.
The end part is subject field getting defaulted to "Call". tsk5 is the id for this field.
Similarly, you need to add ids for your two fields and add them in the url to pass values.
Hope this helps :)