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Sanjay Pal 8Sanjay Pal 8 

Implementing Custom URL for community

Hi All,

I am very new to salesforce platform, though in short span of time, I have started liking it very much. Currently, the challenge I am facing to implement a custom URL for a community which I have created in my developer org. The custom URL I have bought it is named as " www.mehandimakeup.com and the full domain URL I have on salesforce for community is : https://mything-developer-edition.ap2.force.com/mycommunity

The custom I URL I have bought is from godaddy and I tried putting following entry as cname record but it is not accepting.

https://mything-developer-edition.ap2.force.com/mycommunity.00D28000000ea7JEAQ.live.siteforce.com


I would really appreciate your help a step by step guidance to implement it. 

Looking forward to your response.

Regards,
Sanjay
James LoghryJames Loghry
It sounds like you're on the right track.  As you stated, you'll need to updated your DNS provider / server to include a CNAME to the community as well as get a SSL certificate and configure your MyDomain to use it.

Here are a couple of excellent articles that should help: If you're still having difficulty, I'd recommend joining the Community Cloud group on http://success.salesforce.com.
Sanjay Pal 8Sanjay Pal 8
Thanks for the response James! greatly appreciated. 

I have already gone through these articles. the challenge I am facing is that whenever I try to create cname entry in my domain manager, it does not accept the entry. 

However, I have joined the community cloud and posted my question there, expecting that my problem should get resolved.

Once again, thank you very much!

Regards,
Sanjay
Rob GoldiezRob Goldiez
Sanjay- your cname needs to be like this:

robots.hirebotics.com.[org].live.siteforce.com

in my case my custom domain is robots.hirebotics.com and my org id is where is says [org] but without the brackets 
Jaufret Turner 5Jaufret Turner 5
Hi Sanjay, 

The problem might be that you already have a CNAME or TXT record for this domain name. I had the same problem.

Kind regards, 
Jaufret
Rupesh K 001Rupesh K 001
As per Salesforce documentation,Custom domains are only supported in production organizations. They are not supported in sandboxes or developer editions.
For more details follow the link: 
https://help.salesforce.com/articleView?id=000336819&type=1&mode=1