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Srikanth Challa 3Srikanth Challa 3 

IBM Message broker receiving Internal error

We are using IBM Message broker to export data from Salesforce every day twice  3:45AM and 11:45AM. When user is trying to login at 3:45AM Message broker is receiving Internal error whereas it is working perfectly at 11:45AM. When I look at the User log it shows login successful but the debug logs are empty.
Note: The user has Modify All Data permission, No login hours

What could be the reason?