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Charles Solomon
How does Salesforce define the five stages of leads that are in CRM Professional (unqualified, new, working, nurturing, and qualified)?
Just started using SalesForce Pro for my start-up and would like some definitions so I can label leads appropriately and educate my team as well.
New: When you enter a lead in salesforce.com
Working: this satge is for when lead is active and you are still have some sort of dialogue with the potential custom. like activity or email exchange.
Nurturing: When you have some kind of intraction with potential customer and he is not interested at this momeent but there would be a future need. You keep in contact while sending him web cast, new product news, or some thing else so he remebr you and your comapny.
Unqualified: When some is not intested in your offerings.
Qualified: This is the one you are looking forward to. Some who had shown an interest in your offering an want to do some business with you.