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Adam Akins How to create a Home Page Component that will show the last closed case and create a sound notification when the case is closed
I currently use an app called ring my bell that when an opportunity is closed won it will notify other salesforce users with a sound. It also has a home page component that shows information about the last closed won opportunity. I would like to do the same thing for cases. When someone closes a case it would trigger a sound notification for other users. Any ideas on how to accomplish this?
I'm not familiar with what's going on under the hood exactly with Ring My Bell-though I suspect you could get similar functionality by building a Visualforce Page that makes use of the Streaming API and then embedding it into the Home Page Layout via a new Visualforce Area Home Page Component.
Here's more information on the Streaming API: https://developer.salesforce.com/docs/atlas.en-us.api_streaming.meta/api_streaming/