Apex Code Development You need to sign in to do that
Don't have an account?
Ryan N. Writing to Case History
We are currently planning the migration of Cases from PeopleSoft CRM 8.0 to Salesforce.com and need to maintain certain information currently tracked in a case history record definition. This way we will be able to continue reporting on cases that have been in a particular status for a particular period of time whether a migrated or a new case within Salesforce.com.
According to the documentation in sforce API Case History is not an entity that may be written too. Is there anyway to meet this need then in the next release of sforce? What other options are available other than using custom fields on the case entity?
Hi Ryan:
It does not appear that this capabilty will be available in the next release; we should know for sure in a few more weeks.
Adam