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Juan Romero Notification on Web Leads
I have a quick question. I do not ask this on Salesforce.com support, because they take days to reply and I have a situation that needs immediate attention : )
We have the web lead capture feature turned on.
Is there a way to get notified by e-mail or something when a lead is captured from our website?
Currently we are producing our own e-mail before submitting the lead to Salesforce.com in our web page, but we have been experiencing problems with it. Can SalesForce.com generate a notification upon receiving the web lead?
Thanks in advance.
Hi Juan,
Try this. Using the lead assignment rules configuration in the application, have the leads assigned to a user with a specific email address that you want for notifiction. You can set up an email template to be used for this notification. Set the lead assignment rule to be run when the lead source is Web. You should be able to do what you require using the lead assignment rules in setup.