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Juan RomeroJuan Romero 

Lost Information

Hi guys,

I have an employee here who claims to have lost tasks from a handful of leads on the website. She claims to have entered information about calls and other stuff, and the information is no longer there.

Is it possible for such a thing to happen on Salesforce servers?

Is there a way I can have this checked against a backup or something?

Thank you in advance.

DevAngelDevAngel

Juan,

Was this user using the API?  If so could you provide more details about the process that she was using?  If not you should direct her to salesforce.com customer support.
Juan RomeroJuan Romero

Nope, no API, which is actually why I was posting the question here, just to check if this had come up before for someone.....

I will submit a ticket to Customer Support too.

Thanks!