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L2_Lenny
Email-to-case issue
Hello,
We have been usung salesforce for about a month and I keep having troubles with the email-to-case. It seems that it hits a cap of 70MB of memory usage and then dies. If there is multiple messages..say over 10-15 it will fail. I also just found out today that attachments will also cause it to fail. I have had to restart the service 4 times in the last 5 days :(
The server I have this running on has a gig of ram. It does not seem to struggling but when the email-to-case agent hits its 70MB, it dies.
Anyone have any ideas?
Thanks :)
But I think its java. And being that it is java it runs with a default heap size of 64MB. Since 70MB is close to 64MB, perhaps I have stumbled onto your problem.
add the flag -Xmx256m to your call to increase the heap to 256MB.
As in: java -Xmx256m emailToCase
(supposing that "emailToCase" is the name of the class you run).
Cheers.
A true western outlaw.
Wow that was quick... I will give that a shot...
Thanks for your help
Lenny