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joshQ Field defined as Case Sensitive effects query results...?
Hi There,
I noticed something odd… when I changed one of my Text
Fields to be case sensitive (unique + external id), quarries against this filed
in the WHERE clause started returning ZERO records when one would be expected ….
What gives? Did anyone else notice this? Once I make the field case insensitive all is well…
<This is an ancient piece of code, PHP+API5 that can’t be ported (yet) to a newer API version>
Thx!
joshQ
is it 15 chars or 18?
do you have the SOQL query to look at , may help understand better what is going on.
Hi Ron,
The query is simple:
" select Id, CaseNumber, External_State__c, IsClosed from case where External_Id__c = 'XXXX-0000003227' ";
When External_Id__c is defined as Unique/External Id/CASE SENSITIVE this query returns Zero records.
When I “flip” off the Case Sensitivity on Case.External_Id__c the query returns ONE record (which is correct).
This happen in API 8 as well.
What I’m doing is integrating SFDC Cases with a 3rd party vendor customer support system where this is a one-to-one relationship between “our” (SFDC) cases to the external system.
is there a chance that you have duplicates in this field where one is upper case and one lower case?
is there a chance that the external ID passed in is getting toLower() somewhere before you put it into the SOQL ?
sorry, i'm grasping at straws here.
Ron,
No and No... SFDC wouldn't allow me to mark the field Case Sensitive if I had duplicates. There is no toLower, upper or proper… in the code.