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RobCrav
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Hello...
I'm an Admin that hasn't had to do a whole lot of customization, but I have fallen under a new IT group and they have some ideas that I think would be great to add to SF.
Since I've come onboard and done some research in our db, we have many many duplicate contacts. I am dealing with that as a side note, but would like to know if I can add a pop up message to SF that is triggered when someone clicks create new contact, that basically says, "Please make sure to search the database before entering a new contact!"
If I could do that in Red along with a button to have them confirm that they have, that would be even better.
Thanks,
Rob
http://www.salesforce.com/appexchange/detail_overview.jsp?id=a0330000002ghd4AAA
called Record DeDup.
it's basic but powerful concept.
Also you can write a APEX trigger on insert to check for duplicates and generate Error messages according to your need.