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Udaya Bhaskar Query on solution management
Hi All,
Is there a way to restrict the display of solutions with status "Draft". our requirement is not to solutions under draft to the case agent when does a search on solutions in salesforce search tab. is this possible? currently it is displaying solutions under draft status also even though the checkbox to make it public is not selected.
Any pointers on this will be really helpful.
Regards,
Udaya