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URL Encoding


I am in a pickle. I am using the appexchange program Clicktools and I am sending e-mails to my contacts for them to verify infomation and/or change them.

I am using an e-mail template inside Salesforce. I just take the surveys url fx; and add merge fields values as such;{!Contact_firstname} ..........
q1 = question nr 1
 and .... = so on and so on.
The thing is some of the characters in my naitive language (Icelandic) are not available through URLs. Special characters such as Æ, Þ, á and Ó seem to dissapear and the value that comes up when the contact press's his link will be correct but all those special characters come up as gibberish box symbols. I was wondering if there are any url encodeing options through those email templates. I know they aren't used every day to send out links with syntex's in them but in ClickTools they have this !urlencode{syntexs} option which allows these special characters to appear valid and I am wondering if salesforce offers a similer thing.

If not, how do you recommend I take care of this problem.

Best regards
Ragnar Fjölnisson
Broadway @ arnol .net

Message Edited by raggifj on 01-30-2008 03:19 AM
Hi Ragnar,

Having the same problem. I want to send field contents as part of a HTTP/GET request, and need to URL-encode them.

Look at the post here:
... and the quote ...
"Interestingly enough we will be adding urlEncode() to the page formula language soon (release is still TBD)."

What I will try to do is to create a custom field that takes care of URL encoding. I am not using the API (yet), and may be doing things a little complicated during my day one of using SF...