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prbprb 

Data Migration For Cases and Case Comments

Can someone please recommend a best practice for migrating cases and case comments while preserving the 'created date'.  I don't all my old legacy data to look like it was created all in one day.  I tried to use the API and the Salesfroce Data Loader and neither permit me to update this field? 
Is there a workaround or something obvious I'm missing.  I feel like someone must have solved this problem before but I can't find it in the forum search.

werewolfwerewolf
There actually is a way to do this.  Salesforce Support can have a certain permission turned on for you while you're doing your data migration.

Log a support case and call it:

Request activation of Insertable System Fields

Tell him you need the created datetime fields to be insertable.  That should hopefully send the support guy on the right path.


Message Edited by werewolf on 02-15-2008 05:58 PM
SuperfellSuperfell
Unless this has changed recently, Case Comments is not one of the objects that is supported by that feature.