You need to sign in to do that
Don't have an account?
Couple of questions about Solution objects
1. I was displaying Case data via the API and wanted to show the Solutions associated with a particular case. I couldn't see anything about the Solution in the Case object or vice-versa. I notice from the standard GUI that this appears to be a many-to-many relationship. Thus, we need access to the MTM table to show these. Any ideas/comments?
2. I remember before seeing something about putting your knowledgebase (your solutions) online in a searchable format for your customers. What would you recommend as the best way of doing this? Is there a way to do this via the API? Is there a traditional (i.e. non-API) method for doing this?
THANKS!!
Any help is appreciated.