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VinnieBVinnieB 

Customer-facing knowledgebase of our solutions - Where do I start?

I'm coming along well with the case management part of our customer portal.  Now I'm interested in providing our solutions to our customers as a searchable knowledgebase.  Are there some standards or guidelines that you can provide as the best way to get this set up?  I found the 'self-service portal' section of the standard Salesforce.com help pages.  However, this doesn't seem too robust.  The basic functionality I'd like is to allow for searches of the knowledgebase.  Can this be done within the sforce API?

THANKS!!