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problem in deletion from recycle bin




I did receive a mail from salesforce side that my org’s storage use has exceeded the provided limit. Actually I have a small problem in my org.


Few days back I did upload a big file in my org but then I realized that my org’s permitted storage limit doesn’t allow me to store such huge file. So, I did delete that file from my Document and at the same time I deleted from recycle bin as well. But from setup section I came to know that still the Document is occupying a huge space though I don’t have even a single file/document in Document.


I am afraid if there is any other option to resolve this issue. It would be great if anybody can help me in this regard as soon as possible because currently I am not being able to use my org due to this issue.


Hope to hear from you guys soon.







See if the file exists under 'All Recycle bin'.
Thanks for responding to my mail.
I did try the way you have asked and I didn't find anything in All Recycle Bin. Could you please tell me any other way.
Deepak R