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ElenaCapta
Integrate Web and salesforce.com
Hi,
I need help with the next question. I want to send a mail for a lead that it hold a link to my web, it's possible and which is the method that when the lead do click on the link in my salesforce i will can see that this lead has done click.
Other question is when a lead inside in my web and he refill a form when he send the form in my salesforce it's possible that not create a new lead, that only search if the lead exist (in this case add the data of the form) and only if not exist create and add the data.
Thanks, and best regards!
Elena
Gareth Davies
Hi Elana,
What you want to do is possible, but you will need to go through the API to do it.
Web-to-Lead will provide you a simple way to capture information into SFDC and send a work-flow email to the new lead. If you want to do more (i.e. lookups, conversions, duplication checking etc). you will need to do it through the API. It is possible, we this internally, but you need to be programming against the API.
Gareth.