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GlennWGlennW 

Unable to update AccountID if owner is inactive

If I am trying to update the AccountID of a Contact or Opportunityand the owner of the Contact or Opportunity is inactive it will not update the object (even though as an admin I have Update all object rights).

Is this a bug?  Is there a simple workaround?

GlennW

ScotScot

Glen,

I ran into the same thing earlier this week when working through the UI as well as the API. It appears that, by intent, the owner must be active before you can change links. My workaround was ugly ... re-activating the user, making the change, de-activating the user again.

Scot
GlennWGlennW

Scot;

The strange thing is that you can Update the ownerID to an active owner but you can only update that one field.  If you try to update the AccountID and OwnerID on one of these "Orphaned" objects it will fail.

Regards;
GlennW
ScotScot
Which means you need to do it in two steps? That is, update to active owner, then update the account?
GlennWGlennW

Here is a early rev of the Reassign Objects.  If anyone is brave and would like to beta test this please email me at glenn.wilson@demandtools and I'll get you setup with a beta.

Cheers;
GlennW

Message Edited by GlennW on 06-10-2004 09:15 PM