function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
lopezclopezc 

Email to case question

Hi

Can please someone tell me what options salesforce has available for PROTOCOL below?
 We currently do not have any provision for IMAP or POP connectivity to our mail servers.

this is what I found in the documentation to start using Email to case:
PROTOCOL - IMAP, but if you want to connect to SSL encrypted IMAP Servers (like e.g. GMAIL) use IMAPS and the PORT 993, may support others in the future.


Many Thanks

raorao
As I know salesforce is allowing only IMAP
werewolfwerewolf
IMAP and IMAPS are the protocols that are supported.  Sounds like you want to use IMAPS.