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WesGray
Customize Recent Items display field
I have an Employee object where Employee ID is the key field (aka the Record Name field). When an employee shows up in the Recent Items list, the Employee ID is shown, which isn't very clear for the user. Is it possible to make a different field show in the Recent Items list, specifically the Name field?
As a side note, you may want to update the other search layouts as well to streamline the user experience.
As for your actual question, I'm not sure that recent items list can be adjusted. You can, however, Enable Hover Details (Setup -> [App Setup] Customize -> User Interface) which will provide a hover window with additional information about the recent item entry.
Also, you can tailor the hover detail box to show only information that you want to see. To change the Mini Page Layout, go to Setup -> [App Setup] Customize -> ObjectName -> Page Layouts (for standard objects; Setup -> [App Setup] Create -> Objects then click on the name of the object and page layout for custom objects). Click on the name of the layout, then click the Mini Page Layout button at the top. You only have one column to work with, so it's best not to overcrowd.
I hope this actually helps this time
Message Edited by jpizzala on 04-02-2008 01:05 PM
Message Edited by jpizzala on 04-02-2008 01:06 PM
follow this "Goto Setup | Customize | Leads | Search Layouts | Edit "Leads Tab" layout | Add new fields to visible column"