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onthebeachonthebeach 

Completed Tasks still in "Open Activities"

I imported a bunch of tasks via some .NET code. A lot of them that were status = "Completed" are still showing up under the Open Activities list in the Account screen. Also, IsClosed is false for these. Shouldn't IsClosed be set to true automatically by the system if status = "Completed".

thanks

onthebeach
DevAngelDevAngel

Hi onthebeach

The task status can be configured to have any of the picklist values indicate the isClosed state.  Check your account configuration under activities and task fields and look at the Status field picklist values.

Alternatively, you can query the TaskStatus table to get your Status picklist details.
onthebeachonthebeach
Yeah that's really strange. The picklist values have not been changed. "Completed" is a closed status. Even stranger is that some of the imported tasks with "completed" status show as closed and some show as open.

onthebeach