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Custom Objects, Related Lists and Lookups ... oh my!
Please excuse my ignorance as I am just staring to invesitgate sforce and ways to customize our applications. This is what I need to do and have just confused myself more by reading the documentation and discussions. Here is what I need to do:
Create a custom auto-number field to relate customers to external applications. Ok so far.
Create another custom field that stores the auto-number id (CCN) of the Ultimate Parent account and display on the Account view. This I will populate manually since sf can't do the hierarchal lookup.
This is where the confusion sets in - We need the Ultimate Parent CCN to be a hyperlink to the Ultimate Parent Account page and display that Account. Similar to the 'View Hierarchy' of the Parent-Child relationship or the direct link to the direct parent, I just need to skip directly to the top level.
What would be the best approach or step by step process to accomplish this?
Thanks for any suggestions.
abates