global class CreateSupportCase implements Messaging.InboundEmailHandler {
 
  global Messaging.InboundEmailResult handleInboundEmail(Messaging.inboundEmail email, 
                                                       Messaging.InboundEnvelope env){
 
  // Create an inboundEmailResult object for returning the result of the Apex Email Service
    Messaging.InboundEmailResult result = new Messaging.InboundEmailResult();
 

  String myPlainText= '';
  
  // Add the email plain text into the local variable 
 
  myPlainText = email.plainTextBody;
 
  // New Case object to be created
  
  Case[] newCase = new Case[0];
 
  // Try to lookup any contacts based on the email from address
  // If there is more than 1 contact with the same email address,
  // an exception will be thrown and the catch statement will be called.
  try {
  Contact vCon = [Select Id, Name, Email
    From Contact
    Where Email = :email.fromAddress
    Limit 1];
  
  // Add a new Case to the contact record we just found above.
  newCase.add(new Case(Description =  myPlainText,
       Priority = 'Normal',
       Status = 'New',
       Subject = email.subject,
       Origin = 'Email',
       SuppliedEmail =  email.fromAddress,
       contact= vCon));
 
 // for email attachments
 
 if (email.binaryAttachments!=null && email.binaryAttachments.size() > 0) {
             for (integer i = 0 ; i < email.binaryAttachments.size() ; i++) {
 
 System.debug('Binary Attachments - filename: ' + email.binaryAttachments[i].filename);
 System.debug('Binary Attachments - size: ' +   email.binaryAttachments[i].mimeTypeSubType);
            
             Attachment a = new Attachment(ParentId = newCase[0].Id,
                                           Name = email.binaryAttachments[i].filename,
                                           Body = email.binaryAttachments[i].body);
             insert a;
             }
    }
 
 
 
 // Insert a new Case 
 insert newCase;
  
 
 System.debug('New Case Object: ' + newCase );
 
  }
  // If an exception occurs when the query accesses 
  // the contact record, a QueryException is called.
  // The exception is written to the Apex debug log.

 catch (QueryException e) {
  System.debug('Query Issue: ' + e);
 }
 
 // Set the result to true. No need to send an email back to the user 
 // with an error message
 
    result.success = true;
 
 // Return the result for the Apex Email Service
    return result;
 
  }
 }