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Naperville JimNaperville Jim 

convert lead field mapping to account, contact, and opportunity not working

 

I have recently noticed that the convert lead field mapping to account, contact, and opportunity for my custom fields is not working in one of my development accounts.  This could have started any time in the last few months, however, as I had no reason to notice it until now. I have another development account and an enterprise account where the mapping seems to be working fine. The problem occurs both when converting through the UI and in apex tests that I have.

 

I removed all the mappings and added just one back and still have the issue. I have deleted all validations and workflow in this account, although I saw no reason that they would be an issue, but none of that helped. As far as I know there is no setting to disable the field mapping that I might have inadvertently turned on.  I don’t see any errors during the conversion process.

 

I’m out of ideas. Can anyone help?