function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
Naperville JimNaperville Jim 

Can anything be triggered by a mass email?

Naperville JimNaperville Jim

I would like to change a lead status from Uncontacted to Contacted when a mass email is sent, but I cannot find a way to get notified when a mass email is sent.

 

I see in the apex documentation that database triggers do not fire when mass emails are sent so the fact a record is inserted in the activity table doesn’t seem to be an answer.

 

There is a “LastActivityDate” in the lead, but, the mass email does not seem to fire a workflow rule based on that field. I’m not sure why but suppose it is for the same reason that database triggers don’t fire or because it is a sort of “virtual” field that isn’t really being updated when the new activity is inserted.

 

Does anyone have an idea on how I can cause something to happen when a mass email is sent?