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JFA Self-Service Portal - Allowing Case Submitters to update their own Cases
Hello,
We've deployed the Self-Service Portal for a number of our partners. We need to allow them the ability to update their own submitted Cases in the Portal so they can mark Status = Closed and update some other fields. when they resolve issues on their own side without our help. How can we accomplish this?
We've deployed the Self-Service Portal for a number of our partners. We need to allow them the ability to update their own submitted Cases in the Portal so they can mark Status = Closed and update some other fields. when they resolve issues on their own side without our help. How can we accomplish this?