function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
ssuede7ssuede7 

Login Questions

I'm very new to Salesforce and am attempting to write an application for my company which will allow our clients to login and log a case or review cases, etc, just like the "self service portal", only more customized to our needs.  From what I understand so far, in order to create a session, you must use a salesforce login.  How can I write an app that will allow my companies clients to login and interact case data, using the self service portal login, rather than a real login?

or if that doesn't make sense,

how can I recreate the self service portal from scratch?

fbaudouinfbaudouin
Hello,
I'm trying to do the same thing.
I think we have to use our login to access the database, and find in it the users defined in the self-service section, to verify the login data from the user form.

but i can't find any self-service data ... do you ?
ssuede7ssuede7
Yes I thought of that, but haven't had any sucess with it yet.  It seems there could be some negative consequences as well, like all cases would have to be owned by whatever login you are using to autheticate in.