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SimonZeacom
Building a CTI adapter installer to be deployed.
Now I have my CTI adapter all done and an installer for it built I find I am having issues installing and running on other machine (other than my development machine I mean).
I am not certain I have done my installer at all correctly. I install all the files needed into a directory and the installer will register the MSXML6.dll file that is needed. On my machine everything runs fine but I think that is because I had previously installed the demo CTI adapter that comes in the toolkit.
On a test machine that we are trying to do a clean install on however we get the error: "Unable to start the Salesforce.com Office Toolkit. Please contact your Salesforce.com administrator to rectify this problem."
I do have the office toolkit dll in my install (SF_MSApi4.dll). Do I need to register this or something? Do I need some registry settings?
Simon
I am not certain I have done my installer at all correctly. I install all the files needed into a directory and the installer will register the MSXML6.dll file that is needed. On my machine everything runs fine but I think that is because I had previously installed the demo CTI adapter that comes in the toolkit.
On a test machine that we are trying to do a clean install on however we get the error: "Unable to start the Salesforce.com Office Toolkit. Please contact your Salesforce.com administrator to rectify this problem."
I do have the office toolkit dll in my install (SF_MSApi4.dll). Do I need to register this or something? Do I need some registry settings?
Simon
I have played with it and built an installer that seemed to work but when I tried to uninstall it told me I had to shut down every other application running on my machine before it could complete!
Thanks.
Simon
If you're interested in NSIS I could send you the code to the NSIS installer I made for the demo adapter.
Message Edited by werewolf on 05-05-2008 05:45 AM
I'll have a play with the VS2003 settings and see if I can't get it to behave.
Simon