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onthebeachonthebeach 

Problem loading closed cases

I'm loading cases with status = "Closed", and the "Closed" status is indeed setup to be a closed status. The problem is that the isClosed field is false. Salesforce should be setting isClosed to true. Any ideas why this is happening?

thanks
onthebeachonthebeach
I discovered the problem.. the status actually had a dash in it, but the dash was an upper order dash (not in 8859-1). I changed it to a regular dash and everything works fine now.