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Mittop Relating Cases and Assets
Reviewing some old Help articles, I found that it was suggested that you could somehow do this.
I need to relate Assets to Cases. The relationship would be one case to many assets for one account.
How can I accomplish this. Do I need to create some sort of custom linking object, or is there some simpler way. Any help would be great.
I am new to the application, so forgive me if this has already been documented.
I need to relate Assets to Cases. The relationship would be one case to many assets for one account.
How can I accomplish this. Do I need to create some sort of custom linking object, or is there some simpler way. Any help would be great.
I am new to the application, so forgive me if this has already been documented.
Message Edited by Mittop on 04-10-2005 11:55 AM
Hi Mittop,
There is an AssetId field on the case object. Setting this field to a valid asset id will relate the case to it.