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onthebeachonthebeach 

HTML Email Status

Is the "# Time Opened" avialable via sforce?

thanks

Message Edited by onthebeach on 04-19-2005 07:28 PM

DevAngelDevAngel

Hi onthebeach,

What object are you referring to?
onthebeachonthebeach
Good question. I'm not sure this is an object available through sforce. If you look at a lead or contact, there is a related list called "HTML Email Status". Each entry in this list corresponds to an email sent to this person with an HTML format. Along with each of these entries is the # times that the recipient opened the email. That is the metric I would like to access. However, it doesn't appear to be a field on the Task object.
JoyceJoyce

I don't believe this can be accessed via API

Did you get any response from DevAngel?
onthebeachonthebeach
No, I was not able to resolve this. AFAIK, this data is not accessible.
AidenMAidenM
Hi,

Just wondering if there was an update on this. Is there any way for an admin to determine the HTML Email Status results of emails sent by the application users? How can we access this data, and if we can't, why not?

Thanks.

Aiden