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Catco CRMCatco CRM 

Can Contact Queues be created?

Hello,

I am trying to create a queue for Contacts, we currently have two for leads, but there are no options in custom objects for Contacts is there a way around this?

Cheers,

Katherine
werewolfwerewolf
No, queues are only available as owners of Leads, Cases and custom objects.
Jason StevensJason Stevens
Is there w ay to mimick the concept of queue in contacts without resorting to cases or custom objects?

The primary reason for this request is to create a 'shark tank' in which our salesman have to 'fight' for contacts.

Some thoughts:

* A custom view which belongs to an admin and all saleman can view

Any worthwhile suggestions?

Jason






Message Edited by Jason Stevens on 06-16-2008 12:36 PM