function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
CMcCaulCMcCaul 

Email services delivery failure

Is any one else having a problem sending mail to their Salesforce email services address?  I have an implementation of an email to case apex class that has been working for several weeks, then starting Tuesday at about 3:20 CDT I started receiving the following errors in emails sent to my salesforce email services address:
Tue 2008-06-03 16:27:02: --> STARTTLS
Tue 2008-06-03 16:27:02: <-- 220 continue
Tue 2008-06-03 16:27:04: SSL negotation failed, error code 0x80090308
 
Prior to the failure, the SSL negotiation worked fine:
Tue 2008-06-03 15:19:56: --> STARTTLS
Tue 2008-06-03 15:19:57: <-- 220 continue
Tue 2008-06-03 15:19:57: SSL negotiation successful (TLS 1.0, 1024 bit key exchange, 128 bit RC4 encryption)
 
I have logged a case with Salesforce but haven't heard anything.  All other SSL email is being delivered without error, only those routed to my Salesforce address are failing.  There have been no changes to our mail server.  Any ideas?
 
Thanks,
Chris
Rasmus MenckeRasmus Mencke
What cert are you using for your TLS connection?
CMcCaulCMcCaul
I'm not sure exactly what you are asking, but the cert is issued by Equifax Secure Global eBusiness CA-1 with the following subject:
CN = www.ruddwisdom.com
OU = Domain Control Validated - RapidSSL(R)
OU = See www.rapidssl.com/resources/cps (c)08
OU = GT86668478
O = www.ruddwisdom.com
C = US
and is intended for: "Ensures the identity of a remote computer"
 
Is there something else you are looking for?
 
The really odd thing is that it was working just fine for several weeks, then began to fail Tuesday afternoon; yet all other mail using SSL negotiation is being transmitted without any problems.  Only mail to our salesforce email services address is failing.  Email is not my expertise, so I am somewhat baffled.
 
Thanks for taking the time to help.
 
Chris