You need to sign in to do that
Don't have an account?
PawelW
Lead to Opportunity Conversion - company name not recognized
I have a Lead with company name REG and companies REG Bakery, REG Cinema, REG Company1 etc.
When I try to convert this lead to opportunity I have a "Company Name" drop down menu with options Assingn to existing company REG Bakery, REG Cinema, REG Company1 and Create New Company.
But now when I will change in Lead "Company name" to "REG C" then during conversion I don't have this dropdown menu just text "Create New Company: REG C". But I would like to have choise from "REG Cinema" and "REG Company1"
Why in this case there is no dropdown list with names starting from "REG C"? What I can do with this issue?
When I try to convert this lead to opportunity I have a "Company Name" drop down menu with options Assingn to existing company REG Bakery, REG Cinema, REG Company1 and Create New Company.
But now when I will change in Lead "Company name" to "REG C" then during conversion I don't have this dropdown menu just text "Create New Company: REG C". But I would like to have choise from "REG Cinema" and "REG Company1"
Why in this case there is no dropdown list with names starting from "REG C"? What I can do with this issue?
I just tried this and got slightly different behavior, yet still incorrect. In my case, when putting REG C for the company name of the lead, I got REG Company1 and Create New Company (note that REG Cinema was not displayed).
I would contact support about this as it seems to be inconsistent behavior that may indicate a bug.
Cheers