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New Email Alert

Hello,

I have a question regarding email alerts.

If I have a case open I would like to be notified if an email comes into it (we use email2case so the emails automatically goes against the ticket).

Does anyone else have this working. I have started looking at a Konfabulator widget as in the example http://blog.sforce.com/sforce/2005/08/ajax_toolkit_ko.html i need to get my head around the coding to see if i can work with this.

Does anyone know of an off the shelf solution or process to fix this?

Thanks for your help

Gareth

Mogy
It turns out this does happen automatically through the new activity and so please ignore this thread

thanks

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