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TO ALL GURU's - mass inline change to Profile causing certain tabs to become hidden
Action:
Mass update (~400 profiles) to grant read access to a custom object using the Profile Enhanced list view..
Result:
This action granted read access to the custom object for all custom profile as expected, however changed the tab settings to a select set of packaged tabs from 'default on' to hidden.
More details:
- An profile audit trails were recorded for the read update to the custom object.
- No profile audit trail were recorded for the packaged tab change from 'default on' to hidden was logged?
- Only certain tabs are effected (packaged ServiceMAX)
- A subsequent manual tab setting change is recorded in the log.
- This is not a onetime event and can be reproduced.
- I did submit a ticket to both sfdc and serviceMax, but usually have better luck here.
I cant see how the following be possible using the force.com platform
- detect a change in the profile.
- make a modification to the profile without an audit trail. (even to make tab setting change would require a callout to the metadataAPI (unsupported, cluggy, but possible), but that would at least show an audit trail )