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Udaya Bhaskar Email to case Agent Error
Hi All,
I have downloaded the email to case agent and trying to add emails to cases and i am encountering an error saying.
Can some one help me how to solve this.
Regards,
Udaya
I have downloaded the email to case agent and trying to add emails to cases and i am encountering an error saying.
Code:
2007-12-27 08:28:39,064 65314 [main] ERROR com.sforce.mail.SMTPNotification - ---SMTPNotification Error Report --- 2007-12-27 08:28:39,064 65314 [main] ERROR com.sforce.mail.SMTPNotification - ServerName: pop.gmail.com 2007-12-27 08:28:39,064 65314 [main] ERROR com.sforce.mail.SMTPNotification - ServerPort: 995 2007-12-27 08:28:39,064 65314 [main] ERROR com.sforce.mail.SMTPNotification - UserName: chanti372@gmail.com 2007-12-27 08:28:39,064 65314 [main] ERROR com.sforce.mail.SMTPNotification - Subclass: class com.sforce.mail.SMTPNotification 2007-12-27 08:28:39,064 65314 [main] ERROR com.sforce.mail.SMTPNotification - From: chanti372@gmail.com 2007-12-27 08:28:39,064 65314 [main] ERROR com.sforce.mail.SMTPNotification - To: uday372@yahoo.com 2007-12-27 08:28:39,064 65314 [main] ERROR com.sforce.mail.SMTPNotification - Severity: ERROR 2007-12-27 08:28:39,064 65314 [main] ERROR com.sforce.mail.SMTPNotification - Description: Configuration Problem. Error Code - SFDC_AUTHENTICATION_ERROR 2007-12-27 08:28:39,064 65314 [main] ERROR com.sforce.mail.SMTPNotification - Message: Invalid or locked out salesforce.com user ID or password in configuration. SFDC Url: https://www.salesforce.com/services/Soap/u/7.0 SFDC User ID: uday372@yahoo.com SFDC Login Refresh: 30 SFDC Timeout: 600 Registered Services: 2007-12-27 08:28:39,064 65314 [main] ERROR com.sforce.mail.SMTPNotification - javax.mail.MessagingException: Could not connect to SMTP host: pop.gmail.com, port: 995, response: -1 javax.mail.MessagingException: Could not connect to SMTP host: pop.gmail.com, port: 995, response: -1
Regards,
Udaya