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gabeanderson triggering auto-response emails via API
We just switched our Web trial form (http://www.articulate.com/free.aspx) from Web-to-lead to leveraging the API in order to split the form into two parts -- create a lead with name and email, then update the lead record with additional details.
This has had two undesired effects:
1) Lead assignment rules not triggered (we found the work-around for this via the API).
2) Auto-response emails not triggered.
Looking for a way to do to #2. Is this possible via the API? Any help would be greatly appreciated!
Thanks,
Gabe
This has had two undesired effects:
1) Lead assignment rules not triggered (we found the work-around for this via the API).
2) Auto-response emails not triggered.
Looking for a way to do to #2. Is this possible via the API? Any help would be greatly appreciated!
Thanks,
Gabe
http://forums.sforce.com/sforce/board/message?board.id=NET_development&message.id=2700
I tentatively thought of a workaround:
1. Send in only the name and email through Web-to-Lead - this would trigger everything.
2. Get the ID for the created Lead.
3. Take additional action using the ID from (2).
The problem is I can't figure out a way to do (2) in real-time. My understanding is that the Lead is sitting in a queue and doesn't have an ID yet - it will in a few seconds (sometimes minutes), but until then?
Like I said, very, very interested in this. If sfdc has anything they would like to beta-test, I'm all over it.
Ajit
-Gabe