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Hi ,

 

In our company, there are some resources which is right now on tracker, we are trying to automate for that we have taken a custom object resource availability where we holds this records. one of the filed we have name which is a lookup field to user. Now we were trying to link the Business hours/Working hours of a resource. Inorder to assign the case we Ideally require some sort of solution to Identify which resource is available to assign the cases. In our analysis, we understood we cannot link with standard Business hours for a custom object.

 

Can any one really suggest or help on this... Thanks!

2 answers
  1. Today, 12:58 PM

    @Pablo Vazquez Can you please provide the approach or Idea , how we can know the working hours of the user or store the working hours of the user in a custom fields to make sure case gets assigned to the user/resource in his working hours?

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I'm trying to call an SF endpoint from Apex but I keep getting a restricted IP error. I was wondering if there's a secure way to call SF from Apex. If not, what are my options?

 

I can get around the issue by whitelisting the specific IP range which is making the callout but I doubt that's going to neither be reliable or secure given that they're prone to change.

I can also untick the 'Enforce login IP ranges on every request' checkbox but again, that's negatively affecting security.

 

So to sum up, what is the most secure way of calling my own SF org from within Apex?

 

#Salesforce Developer  #Security

3 answers
  1. Today, 12:58 PM

    @Eric Burté @Robin Yang

    I can't get the named credential to authenticate. 

    I've made an Auth provider which uses the provider type of Salesforce, this is using the consumer and consumer secret from an External Connected App that I made for this purpose. 

     

    The named credential URL is:

    https://{org}--{name}.sandbox.my.salesforce.com/services/data/v49.0/ui-api/

    That is what I need to be able to call from Apex.

     

    When the named credential is saved and tries to authenticate it produces an error:

     We can’t log you in because of an authentication error. For help, contact your Salesforce administrator. 

     

    In the URL it shows: 

    _nc_external/identity/sso/ui/AuthorizationError?ErrorCode=No_Openid_Response&ErrorDescription=Bad+response&ProviderId={my_provider_id}

     

    Edit: I should also mention that I've tried adding various combinations of  'full', 'refresh_token', 'offline_access', and 'openid' to the default scopes on the auth provider, and OAuth scoped on the Connected App.

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3 answers
  1. Today, 12:49 PM

    Hi@Sravanthi Tata,

    • Click the Edit button, then in the Groups search, enter Status and select Status
    •  save the report then check the challenge image.png
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For a situation that 2 different users once logged in org, login again as same user for tests purpose through user detail page, is it possible that there's a difference in layout/interface for a single flow or single record page?

Please notice the login is from single user page. 

 

#Users Logins

 

#ApprovalProcess

4 answers
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We have a product Catalog that is very simple, 4 products and each has a minimum quantity.  My Question is when I add a product to my opportunity how do I get the quantity to default to the minimum for that product?

 

#Sales Cloud

3 answers
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Hi !

 

We're using both CPQ/Billing  and we're starting on SubMgt product

We're managing to create Invoices (Invoice object) from BillingSchedules, but I don't understand why the (SubMgt) Billing Batch Scheduler screen offers less options than the (Billing) Invoice Scheduler screen.

Example : for a "Once" run, I can't set an Invoice Target date...

 

How can I unlock the full potential of SubMgt without being able th schedule invoice correctly ? ;)

 

Thanks for you feedback !

best regards

3 answers
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Hi All,

 

We are in the middle of data migration. The source org has files and attachments both. We are trying to export both using Salesforce Data Export. However it is running now for 3 + days.

Moreover, if we are trying to take the export of Content Version, Content Document & Attachments using Data Loader, the extraction is also not responding.

 

Please suggest if you have any workaround or alternatives.

 

Note: Source Org has approximately 20 GB volume of attachments.

3 answers
  1. Today, 12:35 PM

    Hi Arindam Maity (Senior Manager - CRM at Exavalu Inc.)

     

    Exporting large volumes of files (20 GB) can indeed be time-consuming using standard tools like Salesforce Data Export or Data Loader. For a faster alternative, I recommend using the Satrang Mass File Download AppExchange app.

     

    This app simplifies the process by allowing you to select objects, List Views, or SOQL queries to download files in bulk from both Standard and Custom objects.

     

    You can learn more and access the app here: Satrang Mass File Download.

     

    Disclaimer: I work at Satrang Technologies, ​the ​publisher of this Mass File Download AppExchange App.

     

    Thanks,

    Nikita

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4 answers
  1. Today, 12:28 PM

    Hi@Neethu Mariam Mathew,

    •  make sure you are checking the challenge in correct org
    • Make sure you have saved the report
    •  If not working, then try in new fresh org, it might be the existing record causing the issues in your org. 
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스크린샷 2025-01-03 113504.png

I just followed superbadge and cleared Challenge 1 tho

I got that picture from Challenge 2

I didn't change my Org setting 

What's wrong with me?

 

#TrailblazerCommunityHelp

4 answers
  1. Today, 12:26 PM

    Hi, 

    • Super badges are part of the credentialing program,
    • Please make sure you Signed up for a free org with special configuration
    • Please check prerequisite.
    •  Please Check out the Superbadge Challenge Help article 
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hello, Could you please advise on how to correct/complete this step. Got this error message "Step not yet complete in Agentforce We can't find that the Experience Management topic has six instructions." Note i already went to the end of the module. Thanks

 

#Trailhead Challenges

7 answers
  1. Nov 26, 2024, 7:13 PM

    Hi, @Lucile Delouard

     

    To make changes, you must deactivate the Agent/Action. After making the changes, activate it again. Then everything should work as expected. 

     

    Sincerely, 

    Mykhailo Vdovychenko 

    Bringing Cloud Excellence with IBVCLOUD OÜ

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