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prb
Opportunity Amounts Cached in Forecast Reports
I have a service that runs nightly and adds line items to opportunities that have been 'closed.'
This is because they are consulting opportunuities and the revenue is only recognized after the work is completed.
When I look at the opportunity it appears that the amount is correct, but the revenue only shows up in forecast reports when I open and then close the opportunity.
Does the forecast reporting cache data? Why do the updates not register on closed opportunities?
I think a workaround might be to open and close the opportunity every time I add a product line item to the opportunity but this seems wrong. Has anybody else encountered this and found a better solution?
Thanks