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JFro Basic Workflow Rule Question from a novice
I have a workflow rule setup to add 4 tasks under a Time Dependant Workflow Action of 90 Days After Last QCCP Call
This is the rule criteria: today() - Last_QCCP_Call__c >= 90
When i go to test this: and put a date in the Last QCCP Call field, nothing happens. The number of days does equal 90 or more.
What am i doing wrong?
If I take out the time dependant and just use an immediate workflow action it works. But i need this to be recurring.
I would think that the best way to approach this would be to have a workflow fire with criteria Last_QCCP_Call__c not equal to null, then have a time dependent workflow action that occurs 90 days after Last_QCCP_Call__c.
You can check to see if it's working right by going to
Setup => Monitoring => Time-Based Workflow.
Cheers,
Ray